When they hit, grab or threaten you
- Step back, out of arm's reach, with the door on your side. (Distance keeps you safe and looks less threatening to them.)
- Never grab, hold or block them. (Someone can get hurt in a struggle.)
- If they keep coming, leave. Take your phone to a room that locks.
- Hurt, a weapon, or no way out? Call 911 and say “dementia” first.
- New or worse? Call their doctor today. (Pain, infection and new medicines can all set it off.)
- This week, get any guns out of the house. (Locking them up may not be enough.)
Then stay on the line, and answer every question.
Being hit by someone you love is a shock. Guilt and anger afterward are normal too, and the behavior comes from the dementia.
In the moment
At a glance
- Step back, out of arm's reach. (Turn a little sideways. It looks less threatening and keeps your face out of reach.)
- Keep a clear path to the door. (A table or chair between you helps, if it does not block your way out.)
- Stop the task. Say less, low and slow. (Do not argue, correct or explain, even if they shout.)
- Never grab, hold or block them.
- If they keep coming, leave. Take your phone to a room that locks. (A bathroom works. Call a friend or 911 from there. If it is safe, give them 10 to 15 minutes.)
- Hurt, a weapon, or no way out? Call 911. (The words to say are at the top of this page.)
Words that help
- Apologize and give them room.I'm sorry if I've upset you. I'm here to help.
- Tell them they are safe.You're safe. I'm right here.
- Drop the task out loud.We don't have to do that now.
- Say you'll be back, then go.I'll be right back.
- Do not ask why, or say “calm down.” (They may not remember, and cannot explain it.)
If someone else sets it off
- Ask the other person to leave the room with you. (A face they no longer know can be the spark.)Come with me for a minute.
- If you are the one they fear, back off. (Even Teepa Snow's method, which teaches getting low and close, says to back away then.)
If they want to leave
- Let them go, and follow at a distance. (A struggle at the door can hurt someone. Call a neighbor, a relative or 911.)
- Do not drive anywhere with them until they are calm.
The prudent see danger and take cover, but the simple keep going and suffer the consequences.
Proverbs 22:3Calling 911
Say the words at the top of this page, then:
- Ask them to come without lights or sirens.
- Ask for a CIT officer. (Not every officer has this crisis training.)
- At the door, hand the officer the medicine list.This is a dementia crisis. He has [the diagnosis]. Here is his medicine list. I can answer anything you need.
Arrest, the ER, holds and APS: what can happen next.
Aggressive language and behavior, UCLA Health caregiver training, 4:44.
From caregiver forums and news stories: what can happen, not how often.
Wives and daughters describe locking themselves in a bathroom, or sleeping in a closet, on the worst nights. Their advice to each other: a charged phone on you, keys under your pillow, a way out. In one 2026 news story, a calm 911 dispatcher talked a man with dementia who held a handgun into coming out with his hands up. No one was hurt. One UK carer wrote that being told to stay calm during an attack felt unrealistic.
Right after
At a glance
- Anyone hurt, including you? Get medical care.
- Bitten, and the skin is broken? Wash it and get seen today. (The NHS says any bite from a person needs urgent advice.)
- Give them quiet, and keep your distance. (Settling can take more than 20 to 30 minutes. Small things can set it off again for a few hours.)
- Reassure them. Do not scold or bring it up. (They may not remember. Reminding them upsets them again.)
- New or worse? Call their doctor today.
- Tell one person what happened, today. (Dementia UK says this is hard to talk about, and getting help is essential.)
Injuries
- Wash a bite with soap and warm water. (Let it bleed a little, then cover it.)
- Large, deep, or will not stop bleeding? Go to emergency care.
- Any other bite: call your doctor or urgent care the same day. (Tell them when you last had a tetanus shot.)
- Once it is safe, check them for injuries too.
- Photograph any injury, with the date, and keep any ER papers. (Doctors can only plan around what they know.)
Worried a clinic will call the police? See your injury.
Settling them
- Keep the room calm and quiet, with no crowd. (Keep your voice low and your body relaxed.)
- Offer something ordinary.Would you like some tea?
Calling the doctor
The VA advises a medical check for any sudden or escalating behavior. Say:
This is a sudden change. He hit me today, and that is new. I need him seen today or tomorrow. Can you check for pain, infection, constipation and his medicines?Ask them to rule out:
- pain: teeth, joints, a full bladder, skin
- infection: urinary, ear, sinus
- constipation
- too little sleep
- new medicines, side effects, or two medicines clashing
- hearing or eyesight that is not corrected
- delirium, a sudden confusion caused by an illness or a drug
- hunger, thirst, or being too hot or cold
Urine test positive, but no fever or burning? Ask what else they checked. (A 2019 guideline tells doctors to look for other causes first in an older adult with no urinary symptoms.)
You
- If it's just you, call the Alzheimer's Association Helpline: 1-800-272-3900. (Free, a live person, any hour.)
- Veteran? Call the VA Caregiver Support Line: 1-855-260-3274.
- At the end of your rope, or scared of your own anger? Call or text 988. (Its counselors also help people calling about someone else.)
One review estimates that more than 1 in 5 family caregivers face severe aggression, though it calls the research thin. In a UK study of 12 carers, many kept quiet about it for fear of being judged.
Recognizing and managing pain in people with dementia, U.S. Department of Veterans Affairs, 4:49.
In several accounts the turning point was medical: a urine infection found and treated, or a medicine changed. Some families recorded episodes on a phone. They said it helped with doctors, and with their own guilt afterward.
Stopping the next one
At a glance
- Write down what happened just before. (Three lines each time: the time, what came before, what helped.)
- Ask the doctor about pain relief first. (Ask about acetaminophen, also sold as Tylenol, on a schedule.)
- Slow down personal care. (Come from the front and say your name. One question at a time. If they say no, stop and try later.)
- Make bathing gentler. (A warm room, a towel bath in bed, or a different time of day.)
- Ask hard questions about any calming medicine. (What is it for? What are the risks? When do we check if it works?)
- Get guns out of the house. Lock up knives and car keys.
Common triggers
Aggression usually has a reason, the National Institute on Aging says. The common ones:
- being pushed to do something the disease has made hard, like bathing or remembering
- feeling rushed, or losing privacy, while bathing or dressing
- too much noise, or too many people
- a sudden change of place, routine or person
- loneliness
- medicines, and pain
Keep your three lines in the behavior log, then look for the pattern.
Bathing and dressing
Personal care is a frequent flashpoint. In a trial in 15 nursing homes, a gentler, person-centered shower cut aggressive incidents by 53%. A towel bath in bed cut them by 60%. That study used paid aides in 2004, not families at home.
- Pick their best time of day, often the morning.
- Give a choice, and do not rush.
- Warm the room, and let them do what they still can. (A shower chair and a hand-held shower head help.)
For the moment itself: the bathing card.
Pain
The VA calls pain an often-overlooked cause of irritability and aggression. A trial in Norway followed 352 nursing home residents with moderate to severe dementia. A step-by-step pain plan, starting with acetaminophen, cut agitation scores by 17% over 8 weeks. It measured agitation, not hitting.
Ask whether scheduled acetaminophen is right for them.
Medicine, plainly
Guidelines say to look for causes and try care without drugs first, except in an emergency. They allow calming drugs when someone is at risk of harm or in severe distress.
Antipsychotics carry a boxed warning. They include risperidone, quetiapine, olanzapine, aripiprazole, haloperidol and brexpiprazole. In trials in older people with dementia and psychosis, about 4.5% on these drugs died over about 10 weeks, against about 2.6% on a dummy pill. Most deaths were from heart problems or infections like pneumonia. Labels also warn of strokes and falls.
The American Psychiatric Association says to use them only when symptoms are severe, dangerous or very distressing. The average benefit is small. No change after 4 weeks at a proper dose? Taper and stop. Even if it works, try to stop within 4 months. The Alzheimer's Association says these drugs should never be used to sedate or restrain.
Brexpiprazole (Rexulti) was approved in 2023 for agitation in Alzheimer's dementia. It is an antipsychotic, with the same warning. Dextromethorphan-bupropion (Auvelity) was approved on April 30, 2026. It is the first approved treatment for Alzheimer's agitation that is not an antipsychotic. It is taken daily, not as needed. Dizziness was 9% against 3% on a dummy pill, so watch for falls. Ask before combining it with an antidepressant. It is new, so experience in frail older people is short.
- Lewy body or Parkinson's dementia? Say so before any antipsychotic. (They can cause severe reactions. Carry the wallet card.)
- Ask: what are we hoping this will change?
- Ask: what side effects do we watch for?
- Ask: when is the 4-week check, and what would make us stop?
More questions for the visit: the doctor page.
Guns, knives and car keys
- Get guns out of the house. (The Alzheimer's Association warns a lock may not be enough. People break into cabinets and find the ammunition.)
- Count every gun, and take the cases, racks, holsters and ammunition too. (Antiques, war souvenirs and hunting guns count.)
- Make it about your safety, not their ability.I'd sleep better if the guns stayed at Tom's for now.
- If the talk upsets them, stop. Try again in a few days. (A doctor, a pastor or a hunting friend may carry more weight. Some doctors will write a note.)
- If they will not agree, move the guns while they are out. (A trusted friend, a gun shop or gunsmith, or the police or sheriff can help. Call first, and unload first.)
- Need a lock while you decide? Ask the police, the sheriff or a VA hospital. (Some give free locks.)
- Lock up knives, scissors and car keys too.
Some states have Extreme Risk Protection Orders, a court route to remove guns. Transfer laws vary by state.
When home is no longer safe
One review found severe aggression may be the strongest sign that a person will move to a nursing home. It calls the evidence thin. Faithful, loving families land on both sides of this choice.
- Stay home, with more help. (A second person at bath time and other hard hours: a neighbor, a church friend, an aide. Adult day, respite, and VA programs for veterans.)
- Or a move, or a short hospital stay. (A geriatric psychiatry unit looks for the cause and adjusts medicines. Memory care or a nursing home after that is also a faithful path.)
Start with the free help. The 24/7 helpline will plan with you. The Eldercare Locator, 1-800-677-1116, finds local respite and adult day. Asking a church plainly: building your circle of help. Making the move: when home isn't enough.
If it's just you
- Pick one neighbor and a code word. (It means “come now” or “call 911.”)
- Keep your phone charged and on you. (Not in another room.)
- Know your way out, and keep a bag by the door. (Spare key, charger, medicines, phone numbers, a change of clothes, cash and ID.)
- Know where you could go for the night.
- Ask your church for a second person at the hardest hour. (An idea, not a tested fix.)
Refusal to bathe, UCLA Health caregiver training, 4:29.
Knives were the weapon in four of the news stories. In one research interview, a man surrounded himself with guns, and police and a SWAT team came. His wife had already hidden the ammunition. Families who came through it advise finding a geriatric psychiatrist before a crisis.
Hurt, or police involved? What happens next: arrest, the ER, APS and care homes.
Sources for this page, with the dates we read them: the sources page.